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AI Assistant Agency

AI assistants that answer your team and your customers

AI assistants for your team and your customers, grounded in your company knowledge. Private deployment with full data residency.

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Who this is for

Three signals that an AI assistant will pay back fast — internal team, customer-facing, or both.

Leaders watching the team re-ask the same questions every week

Onboarding, policy, customer history, product details, past incidents. The answers exist somewhere in Slack, Notion, the CRM or shared drives. Nobody finds them. You need an assistant that does.

Support and sales teams answering the same customer questions every day

Order status, product details, policies, troubleshooting, onboarding steps. Customers ask on your website, WhatsApp, email and chat. You need an assistant that handles tier-1 with citations and routes the judgment calls to humans with full context.

Tech leaders who need data-resident AI on private infrastructure

You can't put company documents or customer data into a public chatbot. You want AI that runs in your environment, uses your own API keys, and leaves a clean audit trail.

What we build

Concrete deliverables, not slideware.

AI assistants with RAG over your company docs (Notion, Google Drive, SharePoint, Confluence, custom) for internal teams or customer-facing surfaces
Slack, Microsoft Teams, Telegram, WhatsApp, web chat widgets and customer portals tied to the surfaces your team and customers already use
Customer-data Q&A over the CRM, ERP and ticket history with strict access control
AI drafting and classification: replies, summaries, tickets, briefs, against your tone and templates
Voice interfaces for hands-free ops, customer voice support and IVR replacement when text is impractical
Private, production-grade vector stores, audit trails and access control built in from day one

How we work

A four-step engagement designed to ship in weeks, not quarters.

  1. 1

    AI assistant review

    30-min call

    We map the daily questions your team and customers ask, where the answers live today, the surfaces (Slack, Teams, web chat, customer portal, voice) and the data residency constraints. You leave with a 1-page recommendation, even if you don't engage us.

  2. 2

    Assistant blueprint

    1 week

    We deliver a written blueprint: data sources and access model, RAG architecture, model choice and fallbacks, surfaces, evaluation plan, hosting plan, scope, timeline and fixed quote. You decide whether to proceed before any code is written.

  3. 3

    Build & evaluate

    2 to 6 weeks

    We ingest your documents, build the assistant, wire it into the surfaces you need (Slack, Teams, web chat, customer portal, voice), and evaluate against a real question set covering both your team and a representative customer scenario. We deploy to your environment, instrument logging, and hand over documentation.

  4. 4

    Operate & extend

    Ongoing

    We monitor quality, refresh the document corpus, swap to new models as they ship, respond to incidents, and ship 1 to 3 enhancements per sprint. Cancel any time.

What we've shipped

A few examples from the broader portfolio.

AI Personal Agent

Personal AI agent that handles focused tasks on demand: research, drafting, analysis, summarization. Wired to your tools and trained on your workflow.

Read the case study

AI Assistant for team or customer

AI assistant grounded in your knowledge base, deployed as an internal team helper or a customer-facing portal. RAG with citations to source documents, strict access control, swappable model.

Read the case study

Frequently asked questions

What buyers usually ask before engaging.

How long does an AI assistant project take?

Most engagements ship a working assistant in 2 to 4 weeks and reach steady state in 4 to 8 weeks. The first useful version (RAG over a defined doc corpus, in Slack, web chat or a customer portal) lands fast. Voice interfaces, multi-system search and complex tool use sit at the longer end.

Which AI model do you pick (OpenAI, Claude, Gemini, others)?

We pick based on quality, cost, latency, data residency and tool use needs. Claude tends to lead on reasoning and long context. OpenAI is strong on tool use and ecosystem. Gemini wins on cost at scale. Locally deployed models (Llama, Mistral, Qwen) win when full data residency or air-gapped deployment is mandatory. We design so the underlying model is swappable.

How do you handle our data and privacy?

Your documents and queries stay inside your environment. We default to private, production-grade vector stores (Postgres pgvector, Supabase Vector) and route LLM calls through your own API keys. We do not train models on your data. Audit trails and access control are built in from day one.

How do you price AI assistant projects?

Fixed-price for the build phase based on the blueprint scope, then a monthly retainer for hosting, monitoring and continuous extension. Final pricing depends on the data sources to index, the LLM models and SLAs, the surfaces where the assistant lives, and whether you need inference on private infrastructure. LLM API costs are passed through at provider rates. We share a precise number after the 30-minute review, with no obligation to engage further.

What does ongoing maintenance look like?

We monitor assistant quality, evaluate new models as they ship, refresh the document corpus, respond to incidents, run weekly backups, and ship 1 to 3 enhancements per sprint. You get a shared Slack channel and a monthly written report.

How do I get started?

Book a 30-min AI assistant review. You'll leave with a 1-page recommendation tailored to your stack, even if you don't engage us. If we're a fit, the blueprint phase begins the following week.

Stop watching the same questions queue up.

Let's design the AI assistant that gives your team and your customers instant answers, with full data residency and audit trails.

Email contact@morsof.com